Measures Support

Need help with Measures?

Contact our support team: support@measures.com

We typically respond within 1 business day.

Frequently Asked Questions

What is Measures?

Measures is a Preventive Health Intelligence platform that helps you understand how daily nutrition influences biomarkers, glucose patterns, body composition, and long-term health outcomes. By connecting your biology with your daily habits, Measures helps you identify patterns, adjust intelligently, and stay in control of your health trajectory.

Do I need biomarker testing to use Measures?

No. You can use nutrition tracking, Apple Health integration, and other features without biomarker testing. However, biomarker data helps personalize insights, establish a baseline, and provide a clearer picture of your health trajectory.

Which biomarker tests can I import?

Measures supports laboratory results from many common blood tests. You can upload laboratory reports directly within the app. Support for additional report formats is continuously expanding.

Can I connect Apple Health?

Yes. Measures can connect to Apple Health to import supported data such as activity, sleep, body measurements, heart rate, and glucose readings when available.

Why don't I see my Apple Health data immediately?

Some Apple Health data may take a few minutes to sync after connection. Large imports, such as historical activity and sleep data, may continue processing in the background and will appear shortly.

Why are my CGM readings delayed?

CGM data synchronized through Apple Health may be delayed by up to three hours due to restrictions imposed by certain CGM manufacturers. For real-time glucose monitoring, use the manufacturer's application. Measures provides deeper analysis by connecting glucose data with nutrition and biomarkers.

How long does it take for uploaded lab results to appear?

Uploaded lab results typically begin appearing within a few minutes. Deeper analysis and personalized insights may take longer to generate. You will receive a notification when processing is complete.

What makes Measures different?

Measures connects daily nutrition to real biological outcomes. Rather than focusing solely on food tracking, glucose monitoring, or biomarker reporting, Measures helps you understand how your daily decisions influence the markers that shape long-term health. The goal is not just to collect data, but to help you use it to make better decisions and verify progress over time.

What is Biological Age?

Biological Age is an estimate of how your physiology compares to typical aging patterns based on biomarkers and other health indicators. It may differ from your chronological age and can change over time as your health and biology change.

What is the Longevity Outlook Score?

The Longevity Outlook Score is designed to help you understand how your current biology may influence your long-term health trajectory. It combines multiple dimensions of health, including cardiometabolic risk, metabolic function, inflammation, physiological resilience, and other longevity-related signals into a single score. The score is intended to help you identify opportunities for improvement, monitor progress over time, and better understand how lifestyle changes may influence long-term health. It is an educational tool and should not be interpreted as a prediction of lifespan or future health outcomes.

What are Momentum Days?

Momentum Days help you track consistency with your nutrition goals over time. They are designed to make long-term health improvement more measurable and provide a structured way to monitor progress toward meaningful biological change.

How do I cancel my subscription?

Subscriptions are managed through your Apple ID. Open Settings → Apple ID → Subscriptions on your device to view, modify, or cancel your subscription.

Is my health data secure?

Measures uses industry-standard security practices to protect your information. Data is encrypted in transit and at rest where applicable. Please review our Privacy Policy for additional details regarding data handling, storage, and security practices.

Does Measures provide medical advice?

No. Measures provides educational information, health insights, and decision-support tools designed to help you better understand your health. Measures is not intended to diagnose, treat, cure, or prevent any disease and should not replace professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional regarding medical concerns or healthcare decisions.